button, Keystone will open the folder in which this file is located in Windows.Under Help > System Information you will find two options: Summary and Detail.
Summary provides you with essential information such as the version of Keystone that you are using, the location of the various Keystone files and folders on your computer or server and links to help you easily access them, and other basic information about your system.
Detail provides you with an in-depth variety of technical information about your Keystone database as well as your system.
Both the Summary and the Detail information are very helpful for when you contact MTD Support or your affiliate's own local technical support for assistance. It will make diagnosing and solving your technical issues much easier. You may be asked to provide this information to MTD Support when you contact us for assistance.
Choose Help > System Information > Summary to open the System Information Summary window, which provides key information about Keystone and the location of certain program and data files on your computer or server. By doing so, it provides you easy access to the files and folders used by Keystone on your computer or server.
The Keystone Program and Folders tab provides information about the locations of various folders and files used by Keystone as well as the version of Keystone you have installed.
The fields below are for your information only; the file locations cannot be edited here.
Program Version - the current version of Keystone that you have installed and when the application was last revised.
Program File - the full path of the location of the Keystone program file. If the path is larger than the field, you can double-click the field to view the whole path, or use the arrow keys while you are in the field. If you click the button, Keystone will open the folder in which this file is located in Windows.
Backup Files Folder - the location of the directory in which Keystone currently stores backups of your data file. If the path is larger than the field, you can double-click the field to view the whole path, or use the arrow keys while you are in the field. If you click the button, Keystone will open your Backup Files folder in Windows.
My Keystone Folder - the full path of the location of your personal Keystone folder installed on your computer. Personal settings and other Keystone data that are specific to you are stored in this folder. If the path is larger than the field, you can double-click the field to view the whole path, or use the arrow keys while you are in the field. If you click the button, Keystone will open your My Keystone folder in Windows.
Your personal Keystone folder is inside your My Documents folder. Typically, the location will look something like C:\ … My Documents\MoreThanData\Keystone.
If you are on a network, your network administrator may have set up your My Documents folder in a different location, such as on a server. If your My Documents folder is indeed in a different location, the path shown in this field will tell you that location.
Templates Folder - the location of the directory in which Keystone currently stores templates used in Keystone. If the path is larger than the field, you can double-click the field to view the whole path, or use the arrow keys while you are in the field. If you click the button, Keystone will open your Templates folder in Windows.
Document Mgmt Folder - the location of your Keystone Documents folder in which all documents and pictures used by Keystone's Document Management function are stored. If you click the button, Keystone will open the folder in which the Keystone Documents folder is located in Windows. For more information, see the Managing Documents and Pictures in Keystone section.
Help File Folder - the full path of the location of the Keystone Help library installed on your computer. If the path is larger than the field, you can double-click the field to view the whole path, or use the arrow keys while you are in the field. If you click the button, Keystone will open the folder in which the Help is located in Windows.
Name - the program that data file belongs to.
Version - the date on which the structure for that data file was last revised. If this doesn't apply to a particular file, then the field is blank.
The structure of your Keystone database may be upgraded as part of a Keystone software update to accommodate new features and improvements. This date tells you the last time that happened. This date does not refer to the last time you changed the actual data in your database.
Size - the amount of disk space currently used by that data file.
Compacted - the date that data file was last compacted.
Location - the full path of the location of the data file. If the path is larger than the field, you can double-click the field to view the whole path, or use the arrow keys while you are in the field. If you click the button, Keystone will open the folder in which this file is located in Windows.
You cannot change the location of your data file on the System Information Summary screen. If you need to point Keystone to a different data file or the same data file after you've moved it to a new location, review the information in the Relink to Main Db section.
The Operating System tab provides information about your computer’s Windows operating system. MTD Technical Support often will ask you for this information in order to provide you with support appropriate for your operating system.
Name - the name of your operating system, the suite name, and the service pack release.
Version - version number of your operating system.
The Access tab gives version and other program information related to the copy of Microsoft Access installed on your computer. MTD Technical Support often will ask you for this information in order to provide you with the appropriate support.
Version - the version number for the Access runtime used for Keystone.
Directory - the directory in which the necessary files for Access are stored. If the path is larger than the field, you can double-click the field to view the whole path, or use the arrow keys while you are in the field.
Runtime - whether the Access runtime is presently running.
You can also open the System Information Detail screen by choosing Help > System Information > Detail. The System Information Detail screen provides you with a in-depth variety of technical information about your Keystone database as well as your computer.